Today there are broadly two different types of signatures done online, electronic signatures and digital signatures. Electronic signatures are a synthetic version of the wet signatures we use in the physical world and digital signatures are a re-envisioning of the idea of signatures that leverage strong cryptography to make an even stronger signature.
But if electronic signatures are the lesser form of the two why do they exist at all? The answer to that question is friction.
In many respects that friction is a self-inflicted wound that is a result of the industry not looking at the problem they are solving holistically. For example today in Adobe Reader it is possible to do both electronic signatures and digital signatures. They have gone out of their way to make these electronic signatures as easy to apply as possible and taken what they likely argued was a principled position and reserved the use of digital signatures for what they considered the “ideal” case where the signer’s private key is on a FIPS 140-2 Level 3 certified key management device.
As a result of this the large majority of “digital signatures” do not actually contain the identity of the signer and instead are simply notarizations of a synthetic wet signature. This is because the user experience available to users for the creation of these synthetic wet signatures is better than what they made available to those doing digital signatures.
I am sure they would argue this is an artifact of the limitations of the technologies but I would argue that is not the case. It is totally possible to apply digital signatures in such a way that it is no more burdensome to a user than a synthetic wet signature.
In prior posts I have discussed the example of key protection; by mandating key compromise can only be mitigated by using FIPS 140-2 Level 3 certified devices they created a structural barrier to vendors from creating a solution that used alternative approaches such as limiting the validity of keys to just a few minutes.
The same holds true of identity, by saying only legal identity can be used in in the credentials used in digital signatures they prevented alternate approaches such as the issuance of a email only credential that is later validated to a higher level or even a pseudo anonymous credential that is later authenticated to a higher level.
Digital signatures can be as usable as the synthetic wet signatures in use today and with the recent changes in the EU with eIDAS we are seeing some of these structural limitations being removed and we can only hope that Adobe follows suit and revises their policies to remove those structural barriers that hold back these alternative approaches.